Solutions
Start with a defined asset, threat, and operating environment. Build a protection approach that addresses where evidence is missing and where a response can make a difference.
Discuss a Protection PilotAcross the complete product journey
Design protection around how products actually move: controlled return loops, changing partner networks, and delivery to the end customer. Forward and reverse movements each need appropriate custody, condition, and exception evidence.
Closed-loop logistics
For defined routes, partners, and return arrangements, assess reusable packaging and devices alongside custody and return accountability.
Open-loop logistics
For variable carriers and multiple handoffs, design around fragmented visibility, uncertain return paths, and the evidence needed at each custody change.
Direct-to-customer
For delivery to the end recipient, assess package integrity, final-mile custody, delivery evidence, and practical customer receiving and return steps.
Returns, repairs, exchanges, refurbishment, and recovery can introduce new custody and condition questions. Connect outbound records with return authorization, asset identity, inspection findings, and the next disposition decision.
Direct-to-customer journeys may be open-loop; reverse movements can occur in either model. The appropriate sensing, connectivity, packaging, recovery arrangements, and response workflow are agreed for each engagement.
01 / High-Value Shipment Protection
For high-value shipments, an intact journey matters as much as an on-time arrival.
Individual cartons can be accessed without diverting a vehicle. Carrier status may not resolve a disputed handoff, an unauthorized opening, or the condition of the product inside.
Scope package, pallet, or vehicle sensing against the threat. Connect relevant events to the shipment record and custody stage, and define who can verify or intervene.
FTL and LTL configurations depend on lane, carrier permissions, connectivity, and asset requirements.
Scope a shipment pilot →02 / Warehouse Custody & Integrity
Focus on selected assets and handoffs where unexplained movement or unauthorized access can create exposure.
Assess how high-value inventory is identified, staged, accessed, and transferred before loading.
Define relevant asset events and connect them with customer records of authorized handling and release.
Establish verification and escalation procedures so routine movements do not overwhelm the team.
03 / Retail Receiving & Inventory Integrity
Extend the shipment story into receiving and reconciliation for high-value inbound goods.
Assess discrepancies between dispatched goods, carrier events, opening evidence, and received inventory. Define the evidence needed to investigate exceptions and distinguish transit issues from receiving issues.
This is a receiving and asset-integrity use case. Store-wide surveillance, general shoplifting prevention, and unrestricted inventory visibility are outside the scope described here.
Discuss receiving requirements →Illustrative decision scenarios
These examples describe proposed workflows for validation, not documented customer incidents or achieved results.
Compare the opening signal with authorized access and custody records. If the evidence warrants it, request verification at the next safe handoff and preserve an incident record.
Review asset identity and event timing against dispatch and receipt records. Seek customer ground truth before treating an unexplained exception as confirmed loss.
Evaluate the sensor evidence against customer-approved product limits and available options. Recommend inspection or quarantine only within the agreed authority.
A practical first step
Bring a real asset, lane, or custody problem. Together, we can define the evidence, operating response, and economics a pilot must test.